Before accessing Carrington Mortgage phone number, know for sure that there are different phone numbers for different inquiries. For instance, when people want to ask questions about property tax or general complaints, they should contact customer service instead of loan servicing department.
After all, there are different numbers and also different channels to discuss different matters.
The Major Functions of Carrington Mortgage Phone Number
People can contact Carrington customer service for insurance claims, Escrow questions, complaints and questions, insurance policies, questions on general loan, property tax, information error and requests, and also property protection and maintenance.
For customer service Carrington Mortgage phone number, it is 1-800-561-4567 from 8AM to 8PM from Mondays to Fridays only.
Customers who want to know about Carrington loan services, they can contact Carrington Mortgage phone number at 800-561-4567 from Mondays to Thursdays from 8AM to 9PM. On Fridays only, the service only runs from 8AM to 8PM. Carrington offices still accepts loan servicing inquiries on Saturdays, but only from 8AM to 12 PM.
There are also some other Carrington Mortgage phone number for different departments and purposes. For Loss Mitigation, the number is 866-874-5869 from Mondays to Fridays at 9AM to 7PM. For Loan Counselor or SPOC (Single Point of Contact), the number is 800-790-9502. For Short Sale department, the number is 888-507-6489 from Mondays to Fridays from 10AM to 8PM.
Those who want to send documents through fax can contact 877-267-1331 or contact MortgageAssistance@Carrington. Those who want to visit its official office can go to Carrington Mortgage Services at South Douglas 1600 Road, Suites 110 & 200-A in Anaheim CA 92806.
Business hours runs from Mondays to Thursdays from 8AM to 9PM. On Fridays, it only runs from 8AM to 8PM. On Saturdays, it is only from 8AM to 12PM. Of course, feel free to contact those provided Carrington Mortgage phone number for the intended activities or departments.
There are still other channels for Carrington Mortgage phone number. To contact attorney communication for mediation hotline, interested party is advised to make a schedule first.
For making schedule, go to MB-ForeclosureMediation@carringtonms.com. For mediation, go to MediationEscalation@carringtonms.com. For both, the available number is 866-374-4018 from Mondays to Fridays from 8AM to 7PM.
Questions regarding bankruptcy should be delivered to 800-561-4567 from Mondays to Fridays from 9AM to 6PM. For REO property service, contact 888-267-2449 any day and any time. The service runs for 24 hours.
The company also provides services for veterans, known as Veterans Connection, covering Military benefits and protection. Anyone interested for the service can contact email@example.com or call 888-267-5474 from Mondays to Fridays from 8AM to 8PM.
There have been some complaints about this company in the past in relation to their customer service, but after some investigations, it turned out that most of these issues are related to operational hours.
Most of the customers contacted Carrington customer service out of their operational hours so it was only logical if no one was able to help them.
Moral of this case is that all customers should get detailed information about company’s operational hours and when would be the right time to contact them. Different Carrington Mortgage phone number will be handy for different cases and purposes.